Privacy Policy

Last updated: May 2025

1. Introduction

Providence ("we", "our", "us") is a brand of Initium 22 Pte Ltd (UEN 202000346H), operating in partnership with Summit Planners Estate Services. We are committed to protecting the personal data of our clients, website visitors, and other individuals in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

2. Data Controller

The data controller responsible for your personal data is:

Initium 22 Pte Ltd
10 Hoe Chiang Rd #04-02, Keppel South Central, Singapore 089315
Email: hello@providence.com.sg
Phone: +65 8877 5755

3. Personal Data We Collect

We may collect the following personal data:

Contact information (name, email address, phone number, mailing address), appointment and consultation records, information you provide through our contact forms or during consultations, website usage data (via cookies and analytics), and any other information you voluntarily provide to us.

4. How We Use Your Personal Data

We collect and use your personal data for the following purposes: responding to your enquiries and requests, providing estate planning consultation and related services, scheduling and managing appointments, sending relevant updates about our services (only with your consent), improving our website and services, and complying with legal and regulatory obligations.

5. Disclosure of Personal Data

We do not sell, rent, or trade your personal data. We may share your data with trusted third parties only when necessary to provide our services, including: partner law firms (for will drafting and legal services), licensed trust companies, professional deputies, and service providers such as email and scheduling platforms. All third parties are required to protect your data in accordance with the PDPA.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely dispose of it.

7. Your Rights

Under the PDPA, you have the right to: request access to your personal data held by us, request correction of inaccurate or incomplete data, withdraw your consent for us to use your data (subject to legal limitations), and request information about how your data has been used or disclosed in the past year. To exercise these rights, please contact us at hello@providence.com.sg.

8. Cookies

Our website may use cookies to improve your browsing experience and to collect anonymised usage statistics. You can configure your browser to reject cookies, though this may affect certain features of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: hello@providence.com.sg
Phone: +65 8877 5755
Address: 10 Hoe Chiang Rd #04-02, Keppel South Central, Singapore 089315